Reading the Hidden Communications Around You: A Guide to Reading Body Language in the Workplace - Tapa blanda

Beall describes an easy, intuitive way to interpret body language called PERCEIVE™, a technique Beall developed after an exhaustive review of relevant academic studies conducted in the fields of psychology, anthropology, and communication. PERCEIVE™ can be used to identify receptivity, like, dislike, discomfort, stress, deception and emotions. It can also be used for impression management to increase perceptions of credibility, trustworthiness and likeability in the workplace. Beall provides insight into the major aspects of nonverbal communication, including facial expressions, physical contact, eyes, gestures and voice, as well as proximity and relative orientation, which are the foundation of body language.

With real-life examples and photos, Reading Hidden Communications Around You helps you observe nonverbal behavior, use the PERCEIVE™ method to read people's reactions and emotions, and present an appropriate response for each situation.