Looking at Logistics: A Practical Introduction to Logistics, Customer Service, and Supply Chain Management - Tapa blanda

Looking at Logistics is a fresh and exciting first look at logistics and supply chain management that can easily be used as a textbook in the college, community college, and high school setting. It is written in an engaging, fun, and accessible style and every chapter includes revealing case studies. The chapters of Looking at Logistics include: Introducing the Supply Chain; Logistics & Its Role in Supply Chain Management; The Physical Side of Materials Management; Inbound Logistics: Purchasing; Outbound Logistics: Physical Distribution Management; Outbound Logistics: Transportation; Information Technology Systems; Finance in Logistics and Supply Management; Logistics and the Supply Chain in the Global Environment; Customer Service in the World of Logistics; The Human Side of Customer Service; and Logistics in the 21st Century. A Looking at Logistics Teaching Pack is also available from the publisher that includes PowerPoint and Keynote slides, activities and games, homework assignments, test questions for each chapter, and suggestions for adapting the materials for online instruction. With the Looking at Logistics Teaching Pack, an entire semester of content is at your fingertips!

Philip M. Price, Ph.D., is a Professor and Chair of the Logistics Department at the University of Alaska Anchorage. Dr. Price has over thirty years of experience in university instruction and professional training in management and supply chain management settings. Before joining the University of Alaska Anchorage, Dr. Price was Professor of Logistics and MBA Director at the Kazakhstan Institute of Management, Economics, and Strategic Planning as part of a European Union initiative to develop an MBA program in post-Soviet Central Asia. Throughout his career, he has also provided training and consultancy services to a wide range of private and public sector customers, including Shell Oil, the Bureau of Engraving and Printing, the U.S. State Department, and the U.K. Ministry of Defense. Dr. Price has co-authored a series of handbooks through Liverpool Academic Press, including Stores and Distribution Management and Integrated Materials Management. His research in supply chain management has appeared in the Journal of Business Logistics, Journal of Marketing Channels, and the Central Asia Journal of Management. His current areas of research include supply chain management in post-Soviet economies and the role of personality type within the logistics chain. Natalie J. Harrison, M.Ed., is the owner of Access Education, a publication, training, and research firm focusing on issues within business management and logistics. She is also an Adjunct Professor at Kenai Peninsula College and has been involved with corporate communications and training for almost twenty years, delivering programs to a wide range of government and commercial clients, including the Bureau of Engraving and Printing, the U.S. Department of State, the National Institutes of Health, the U.S. Peace Corps, U.S. Forest Service, U.S. Bureau of Land Management, Arctic Slope Regional Corporation Energy Services, Federal Management Systems, Alaska Communications, Carlile Transportation, and the State of Alaska Division of Public Health. Dr. Price and Ms. Harrison have additionally co-authored Warehouse Management & Inventory Control and co-edited Fundamentals of Purchasing and Supply Management. They are currently developing an instructional model of supply chain education for secondary school classrooms and are conducting research on the role of personality type within the supply chain.