Tipo de artículo
Condición
Encuadernación
Más atributos
Gastos de envío gratis
Ubicación del vendedor
Valoración de los vendedores
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Libro
Hardback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Libro
Hardback. Condición: Fine.
Publicado por McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Libro
Condición: Good. 4 Edition. Used book that is in clean, average condition without any missing pages.
Publicado por McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Better World Books: West, Reno, NV, Estados Unidos de America
Libro
Condición: Very Good. 4 Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
Publicado por -, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: AwesomeBooks, Wallingford, Reino Unido
Libro
Hardcover. Condición: Very Good. CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: ZBK Books, Carlstadt, NJ, Estados Unidos de America
Libro
Condición: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Publicado por McGraw-Hill Companies, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Libro
Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.4.
Publicado por McGraw-Hill Companies, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: ThriftBooks-Atlanta, AUSTELL, GA, Estados Unidos de America
Libro
Hardcover. Condición: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.4.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
Libro
Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
Libro
Condición: VeryGood. Most items will be dispatched the same or the next working day.
Publicado por - -, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Bahamut Media, Reading, Reino Unido
Libro
Hardcover. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: medimops, Berlin, Alemania
Libro
Condición: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Publicado por McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Ergodebooks, Houston, TX, Estados Unidos de America
Libro
Hardcover. Condición: Good. 4. Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Best practices for a successful Social CRM implementationSocial CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work.Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition, reveals best practices for a successful Social CRM implementation. Greenberg explains how this new paradigm involves the customer in a synergetic discussion to provide mutually beneficial value in a trusted and transparent business environment.Throughout this definitive volume, you'll find examples of the new strategies for customer engagement and collaboration being used by cutting-edge companies, along with expert guidance on how your organization can and should adopt these innovations.CRM at the Speed of Light, Fourth Edition, reviews the latest technological developments in the operational side of CRM, including vertical applications, and explains the fundamentals of the multifaceted CRM framework.Find out why Paul Greenberg was named the #1 CRM influencer by InsideCRM in the completely recast edition of this international bestseller.Praise for CRM at the Speed of Light"[This book] is a testament to Greenberg's profound grasp of the control revolution that is upon us. Customers seizing control from business. Citizens demanding control and accountability from their governments. Political campaigns and charities being rewarded by shifting power to their supporters. Quite simply, it is the definitive work for anyone committed to putting the social customer at the center of their operation." -- Brian Komar, Director of Interacitve Marketing and CRM, Center for American Progress"With great insights, great stories, and great information, Paul Greenberg analyzes the impact of every major industry development on vendor/customer relationships. Not only is he on top of his game, he makes reading this edition as enjoyable as it was to read the previous three. This is an absolute must-read for anyone serious about understanding how to best serve today's social customer." -- Brent Leary, CRM industry analyst and co-author of Barack 2.0: Social Media Lessons for Small Business"This edition is packed with new insights about how online conversations are changing the nature of customer relations. Think the CRM market is crazy now? Hitch a ride on Greenberg's shoulders because you ain't seen nothing yet." -- Paul Gillin, author of The New Influencers and Secrets of Social Media Marketing.""As we make the shift to SCRM, Paul's insights provide a much needed framework on how to navigate a more connected, social, and collaborative enterprise." -- R "Ray" Wang, Partner, Enterprise Strategy, Altimeter Group, LLC"Paul Greenberg is one of the most astute minds in CRM and social media today. His book remains the bible for companies employing CRM. The added focus on blending new and social media into Paul's philosophy of CRM will keep this as the first book companies reach for to enhance the customer relationship in the new century." -- Jay Dunn, Vice President of Marketing, Lane Bryant"Paul Greenberg shares his unparalleled expertise on the dramatic.
Publicado por McGraw-Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Anybook.com, Lincoln, Reino Unido
Libro
Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1200grams, ISBN:9780071590457.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Books Unplugged, Amherst, NY, Estados Unidos de America
Libro
Condición: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within 2.43.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Hamelyn, Madrid, España
Libro
Condición: Muy bueno. EAN: 9780071590457 Tipo: Libros Categoría: Título: Crm at The Speed of Light, Fourth Edition: Social Crm 2.0 Strategies, Tools, And Techniques for Engaging Your CustomersAutor: Paul Greenberg Editorial: McGraw Hill Peso: 1000 Información adicional: (unknown Series).
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Front Cover Books, Denver, CO, Estados Unidos de America
Libro
Condición: new.
Publicado por McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Pieuler Store, Suffolk, Reino Unido
Libro
Condición: good. 4. 100% Customer Satisfaction Guaranteed ! The book shows some signs of wear from use but is a good readable copy. Cover in excellent condition. Binding tight. Pages in great shape, no tears. Not contain access codes, cd, DVD.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Big Bill's Books, Wimberley, TX, Estados Unidos de America
Libro
Hardcover. Condición: new. Brand New Copy.
Publicado por McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Lakeside Books, Benton Harbor, MI, Estados Unidos de America
Libro
Condición: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!.
Publicado por McGraw-Hill, 2010
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Brentwood Books, Kinnelon, NJ, Estados Unidos de America
Libro
Hardcover. Condición: New. 4th. New. 4th (2010) Edition. Perfect condition, no shelfwear or marks. ** We are a small family business selling fine new and pre-owned books online since 1999. We provide professional service and individual attention to your order, daily shipments, and sturdy packaging. FREE TRACKING ON ALL SHIPMENTS WITHIN USA. **Your purchase supports our town's public library.
Publicado por McGraw-Hill Companies 12/1/2009, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
Libro
Hardback or Cased Book. Condición: New. Crm at the Speed of Light, Fourth Edition: Social Crm 2.0 Strategies, Tools, and Techniques for Engaging Your Customers 2.35. Book.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Irish Booksellers, Portland, ME, Estados Unidos de America
Libro
Condición: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Publicado por McGraw-Hill Education, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Ergodebooks, Houston, TX, Estados Unidos de America
Libro
Hardcover. Condición: New. 4. Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Best practices for a successful Social CRM implementationSocial CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work.Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition, reveals best practices for a successful Social CRM implementation. Greenberg explains how this new paradigm involves the customer in a synergetic discussion to provide mutually beneficial value in a trusted and transparent business environment.Throughout this definitive volume, you'll find examples of the new strategies for customer engagement and collaboration being used by cutting-edge companies, along with expert guidance on how your organization can and should adopt these innovations.CRM at the Speed of Light, Fourth Edition, reviews the latest technological developments in the operational side of CRM, including vertical applications, and explains the fundamentals of the multifaceted CRM framework.Find out why Paul Greenberg was named the #1 CRM influencer by InsideCRM in the completely recast edition of this international bestseller.Praise for CRM at the Speed of Light"[This book] is a testament to Greenberg's profound grasp of the control revolution that is upon us. Customers seizing control from business. Citizens demanding control and accountability from their governments. Political campaigns and charities being rewarded by shifting power to their supporters. Quite simply, it is the definitive work for anyone committed to putting the social customer at the center of their operation." -- Brian Komar, Director of Interacitve Marketing and CRM, Center for American Progress"With great insights, great stories, and great information, Paul Greenberg analyzes the impact of every major industry development on vendor/customer relationships. Not only is he on top of his game, he makes reading this edition as enjoyable as it was to read the previous three. This is an absolute must-read for anyone serious about understanding how to best serve today's social customer." -- Brent Leary, CRM industry analyst and co-author of Barack 2.0: Social Media Lessons for Small Business"This edition is packed with new insights about how online conversations are changing the nature of customer relations. Think the CRM market is crazy now? Hitch a ride on Greenberg's shoulders because you ain't seen nothing yet." -- Paul Gillin, author of The New Influencers and Secrets of Social Media Marketing.""As we make the shift to SCRM, Paul's insights provide a much needed framework on how to navigate a more connected, social, and collaborative enterprise." -- R "Ray" Wang, Partner, Enterprise Strategy, Altimeter Group, LLC"Paul Greenberg is one of the most astute minds in CRM and social media today. His book remains the bible for companies employing CRM. The added focus on blending new and social media into Paul's philosophy of CRM will keep this as the first book companies reach for to enhance the customer relationship in the new century." -- Jay Dunn, Vice President of Marketing, Lane Bryant"Paul Greenberg shares his unparalleled expertise on the dramatic.
Publicado por McGraw Hill, 2023
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Save With Sam, North Miami, FL, Estados Unidos de America
Libro Impresión bajo demanda
Hardcover. Condición: New. Brand New! This item is printed on demand.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Basi6 International, Irving, TX, Estados Unidos de America
Libro
Condición: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: Romtrade Corp., STERLING HEIGHTS, MI, Estados Unidos de America
Libro
Condición: New. Brand New Original US Edition.We Ship to PO BOX Address also. EXPEDITED shipping option also available for faster delivery.This item may ship from the US or other locations in India depending on your location and availability.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: California Books, Miami, FL, Estados Unidos de America
Libro
Condición: New.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: SMASS Sellers, IRVING, TX, Estados Unidos de America
Libro
Condición: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed. This item may ship from the US or our Overseas warehouse depending on your location and stock availability. We Ship to PO BOX Location also.
Publicado por McGraw Hill, 2009
ISBN 10: 0071590455ISBN 13: 9780071590457
Librería: GoldBooks, Denver, CO, Estados Unidos de America
Libro
Hardcover. Condición: new. New Copy. Customer Service Guaranteed.